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This training session provides a practical and reflective exploration of how to confidently manage low-level concerns in line with organisational policies and the statutory safeguarding framework. The session supports teams to understand the purpose and power of a low-level concerns policy, how to use it as a preventative tool, and how it links to wider safeguarding, professional boundaries, and whistleblowing. Real-life scenarios and group reflection help embed a culture of transparency, accountability, and safety — creating environments where concerns are raised early and children are better protected.
This training aims to equip participants with the knowledge, confidence, and practical skills to effectively manage low-level concerns in residential and supported accommodation settings. It supports the development of a safeguarding-led culture where early observations and concerns are raised appropriately and without fear. By focusing on the purpose and implementation of a low-level concerns policy, the training promotes openness, accountability, and professional curiosity, helping teams to prevent harm, maintain safe boundaries, and strengthen trust within the care environment.
The objectives of this course are for participants to:
Define what constitutes a low-level concern and how it differs from safeguarding allegations or complaints.
Identify a range of behaviours that may raise a low-level concern, including early indicators of boundary-crossing or inappropriate behaviour.
Understand their roles and responsibilities under the low-level concerns policy, including what, when, and how to report.
Demonstrate how to record low-level concerns factually, professionally, and in line with organisational procedures.
Explore the links between low-level concerns, professional standards, safer recruitment, and safeguarding culture.
Reflect on how to support a team culture where speaking up is normalised and concerns are seen as part of protective practice.
Apply learning to realistic scenarios, reinforcing understanding of thresholds, judgement, and appropriate action.
TESTIMONIALS
What our clients say about our courses
Your training has been invaluable, deepening our understanding of recording and its implications. Feedback has been unanimous - this work has led to more individualised care, better outcomes, and a greater sense of safety for our children.
Head of Operations
Leanne’s training has transformed our safeguarding approach, enhancing knowledge and confidence while equipping staff with practical skills. This has improved daily practices and created a safer, more supportive environment for the children.
Director
The annual quality report reflects significant growth and commitment this year—thank you for sharing. Recent discussions highlight how training has clarified needs, expectations, and processes, making everyone feel safer and more accountable. This is a testament to the relentless efforts of you, Leanne, and the wider management team.
Business Manager
The training was highly valuable. The trainer was knowledgeable and approachable, making complex topics easier to understand. It reinforced my understanding of safeguarding and clarified the DSL role, helping me and my team leaders navigate grey areas. I feel more confident in my role as an RM and will refer back to our policies to ensure compliance.
Registered Manager
The safeguarding training I attended was highly informative and practical, offering valuable real world examples that I can apply directly in my role. The trainer’s expertise and the interactive elements made the session engaging and memorable, boosting my confidence in handling safeguarding concerns. It was a great refresher, and I would highly recommend it to anyone in a safeguarding role.
Residential Support Worker
I recently completed a Suicide and Self-Harm training session, and I am incredibly impressed with the depth and quality of the content. Leanne was both knowledgeable and engaging, providing clear, actionable guidance on handling sensitive topics such as ligature safety, self-harm recognition, and prevention techniques. The training not only expanded my knowledge but also equipped me with practical tools to identify warning signs and respond appropriately in crisis situations. I feel more confident in supporting individuals who may be struggling with these issues and am grateful for the resources provided. I highly recommend this training to anyone in the field, it’s a vital learning experience that will significantly enhance your ability to safeguard and support vulnerable individuals.
Registered Manager