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Effective leadership in residential care goes beyond compliance—it’s about setting the tone, being visible, and continuously monitoring how well the home supports and protects children. This session explores the role of managers and senior staff in creating strong oversight systems, using evidence to inform decisions, and modelling the values and behaviours expected from others. It covers tools like observation, auditing, feedback loops, and supervision, and emphasises how proactive leadership prevents drift, manages risk, and empowers the team. Real-life scenarios and group tasks will give participants practical strategies to apply back in their settings.
To empower residential care leaders with the skills, insight, and strategic approach needed to embed a culture of high-quality care through proactive monitoring, reflective leadership, and robust accountability, ensuring children’s safety, well-being, and development remain central to every aspect of the home's practice.
The objectives of this course are for participants to:
Understand the regulatory and ethical responsibilities of leadership in monitoring care quality.
Apply monitoring tools and processes to ensure high standards across safeguarding, care planning, and staff practice.
Use data and feedback (including Regulation 44/45 reports, supervision notes, complaints, and incidents) to identify trends and drive improvements.
Demonstrate reflective and adaptive leadership that promotes openness, safety, and high expectations.
Establish clear systems of delegation, accountability, and support across the team.
Confidently address underperformance or poor practice through coaching, supervision, or escalation.
TESTIMONIALS
What our clients say about our courses
Your training has been invaluable, deepening our understanding of recording and its implications. Feedback has been unanimous - this work has led to more individualised care, better outcomes, and a greater sense of safety for our children.
Head of Operations
Leanne’s training has transformed our safeguarding approach, enhancing knowledge and confidence while equipping staff with practical skills. This has improved daily practices and created a safer, more supportive environment for the children.
Director
The annual quality report reflects significant growth and commitment this year—thank you for sharing. Recent discussions highlight how training has clarified needs, expectations, and processes, making everyone feel safer and more accountable. This is a testament to the relentless efforts of you, Leanne, and the wider management team.
Business Manager
The training was highly valuable. The trainer was knowledgeable and approachable, making complex topics easier to understand. It reinforced my understanding of safeguarding and clarified the DSL role, helping me and my team leaders navigate grey areas. I feel more confident in my role as an RM and will refer back to our policies to ensure compliance.
Registered Manager
The safeguarding training I attended was highly informative and practical, offering valuable real world examples that I can apply directly in my role. The trainer’s expertise and the interactive elements made the session engaging and memorable, boosting my confidence in handling safeguarding concerns. It was a great refresher, and I would highly recommend it to anyone in a safeguarding role.
Residential Support Worker
I recently completed a Suicide and Self-Harm training session, and I am incredibly impressed with the depth and quality of the content. Leanne was both knowledgeable and engaging, providing clear, actionable guidance on handling sensitive topics such as ligature safety, self-harm recognition, and prevention techniques. The training not only expanded my knowledge but also equipped me with practical tools to identify warning signs and respond appropriately in crisis situations. I feel more confident in supporting individuals who may be struggling with these issues and am grateful for the resources provided. I highly recommend this training to anyone in the field, it’s a vital learning experience that will significantly enhance your ability to safeguard and support vulnerable individuals.
Registered Manager